Chapter: 5235

Filled with anger and unable to contain herself, she directly dialed the platform customer service when she heard the customer service say: "Please wait a moment and I'll look into the specific reason for your account suspension."

The sound of keyboard typing suddenly filled her ears.

Then the customer service replied: "Ma'am, after our investigation, we found that a platform user complained about you sending him private messages with insults. From the screenshots of chat records he provided, it's clear that your language usage was not appropriate and is considered a violation of our platform's rules."

"I'm in violation?" Ma'er bit her teeth and shouted: "Why didn't you tell me why I got suspended? Didn't you see what he wrote in my live broadcast room? He said something about brushing his account, implying that it's invalid. What does that mean? It's an insult!"

The customer service patiently explained: "Ma'am, based on your previous description, the user's comment in your live broadcast room did not violate our platform's rules and was considered normal communication. However, you sent him insults and cursed at him, which is clearly a personal attack."

"You're not making sense!" Ma'er complained indignantly: "This kind of talk is obviously an insult to someone! You're saying it's normal communication? On what basis are you defending him?! And this incident started with him posting a bunch of nonsense in my live broadcast room and then ran away. Can't I even respond to him with a few words? Am I supposed to just be insulted by him?"

The customer service could only explain patiently: "Ma'am, maybe his words did make you uncomfortable, but according to our platform's rules, his words are not enough to trigger the platform's bottom line. However, your responses were excessive and we have punished your live broadcast room with a 72-hour ban, which is in accordance with our regulations. I hope you can understand."

Ma'er shouted: "I don't understand! I paid a lot of money, two thousand bucks! You're not helping me at all, but instead taking the side of that scoundrel! You're not treating an honest person fairly?"

The customer service helplessly said: "Ma'am, first and foremost, we are not biased towards any party. We are simply following our platform's rules and regulations."

"By the way, I also saw your promotion order, a total amount of 2,000 yuan, but before your live broadcast room was suspended, you had already spent 15 blocks and 8 cents on promotions. Since your live broadcast room is now in a state of suspension, the promotion order has been temporarily paused as well;"

"If you need to request a refund, you can do so at any time through the backend, and we will return the remaining balance to your payment account;"

"If you still need promotion services, you can continue with this promotion order after your live broadcast room is lifted;"

Ma'er was infuriated by the other party's words, feeling as if all her energy had suddenly surged upwards, her entire brain buzzing wildly, extremely angry and aggrieved, causing her hands to tremble uncontrollably, and her upper and lower teeth to vibrate, producing a series of clicks.

To her surprise, the customer service representative then said: "Okay, ma'am, although you did yell at someone, I can understand your emotional state to some extent. To make up for your bad experience, I'm giving you a full 2,000-yuan promotion coupon that can be used when the single-line amount exceeds 2,000 yuan next time. The coupon has already been sent to your account."

Ma'er was unable to contain herself at this moment and let out a volcanic-like explosion of anger, shouting: "Get lost with your coupon! Use it to buy your own coffin! Take care!"

After saying that, she slammed her phone down on the ground, causing it to immediately go black.

Instantly after that, Ma'er was overcome with sorrow due to her emotional distress and began crying uncontrollably in front of the dressing table.

Just then, Elara below heard the commotion upstairs and opened her mouth to say: "It seems like Mom is arguing with someone, I'll go take a look."

After saying that, she put down her chopsticks and quickly took the elevator up to the floor.

When she got to Ma'er's room door, she heard Ma'er crying and scolding from inside: "What a piece of trash, you're trying to kill me! I've never been treated so unfairly in my life……"

Xiao Churen immediately pushed open the door and saw her mom slumped over the dressing table, crying uncontrollably and phone lying on the floor. She quickly became concerned and asked, "Mom, what's wrong?"

Ma'er saw Xiao Churen and began to wail, saying: "Good daughter, you tell Mom to reason with me. Someone insulted your mom, and Mom scolded him one sentence and got blocked. Can they really do this?!"

Xiao Churen was puzzled: "Mom, what are you talking about... who insulted you? Who blocked you? What kind of block?"

Ma'er cried and said: "Just now I opened a live stream, and someone came in saying my number is useless. As soon as he finished speaking, he ran off. I'm so angry, I sent him a private message scolding him one sentence. Then the platform blocked me!"

Xiao Churen was astonished and asked: "Mom... you... you went live?" JrNovels.com